Please note that the grain and patterns in wood vary therefore the engraving may react and appear differently on the same piece of wood and can also differ from the sample. The imperfections add beauty, character and charm to each piece which is 100% unique!
We stock various styles, if the style you have ordered isn't available we will use one of a similar size but different style.
Height Ruler Charts and other Wood Items
Colours can look different on screen and in real life.
Exchanges or refunds
If an error has been made on the engraving and it's our fault we will fix it or send a replacement to you as soon as possible. If you have made an error with your original order then please let us know straight away, if production has already started it may be too late to amend this and you may need to order again.