How long will my order take to arrive?
If you are in UAE you can expect your order to arrive within 3-4 working days after you have approved the design.
Dubai urgent delivery - reach out & we can try make it happen
Can I track my order?
Yes, once your order is dispatched you will receive an email & SMS from Transguard.
Can I return an item?
Custom orders cannot be returned as we make them especially for you. If there is an error made on our part we will replace the item for you, if you have made an error when ordering please reach out as soon as possible and we can try to fix it.
Please note that wood is a natural product and as such, knots, grains and imperfections are unique on each cut so can differ slightly from the pictures on the website. We hand select the best pieces and hope you enjoy your engraved wood ware for years to come.